Welcome to the SSL Frequently Asked Questions. Here you will find answers to the common questions asked about our services.

What is SSL Security?

The SSL (and TLS) protocol is the Web standard for encrypting communications between users and SSL (secure sockets layer) e-commerce sites. Data sent via an SSL connection is protected by encryption, a mechanism that prevents eavesdropping and tampering with any transmitted data. SSL provides businesses and consumers with the confidence that private data sent to a Web site, such as credit card numbers, are kept confidential. Web server certificates (also known as secure server certificates or SSL certificates) are required to initialize an SSL session. Customers know when they have an SSL session with a Web site when their browser displays the little gold padlock and the address bar begins with an https rather than http. SSL certificates can be used on Web servers for Internet security and mail servers such as IMAP for mail collection / sending security.

Why do I need SSL Security?

SSL provides businesses and consumers with the ability to collect private data, such as credit card numbers, in a secure and confidential manner. If you intend to collect any kind of sensitive information from your clients you should get an SSL certificate to encrypt the data. Also, some state laws now require secure transaction processing and the protection of customer information. This is known as PCI Compliance or standards set by the Payment Card Industry.

What is an SSL Certificate?

The Secure Sockets Layer (SSL) is a commonly used protocol for managing the security of a message transmission on the Internet. SSL uses a program layer located between the Internet’s Hypertext Transfer Protocol (HTTP) and Transport Control Protocol (TCP) layers. The “sockets” part of the term refers to the sockets method of passing data back and forth between a client and a server program in a network or between program layers in the same computer. SSL uses the public-and-private key encryption system from RSA. With an SSL Web Server Certificate on your Web site, any information sent to your Web server is encrypted or scrambled, making it impossible to intercept or steal. It also displays the identity of the Web site owner, and the name of the independent authority who verified that identity, such as GeoTrust or Comodo.

Why should I purchase my certificate from WeB4U HOST?

If you purchase your certificate directly from WEB4U HOST, you can save yourself the hassle of installing the certificate yourself by having WestHost automatically install the certificate for free. In addition to free installation, purchasing from WEB4U HOST is also less expensive than purchasing the certificate directly through the vendor.

What is a CSR?

CSR stands for ‘Certificate Signing Request’. The CSR contains information about the person or organization who is requesting the certificate (the same information which will eventually be contained in the certificate itself) along with a public key relating to that person or organization. The CSR is to be sent by the requesting person to the SSL provider in order to generate the SSL certificate. This can be generated inside your control panel.

Will WeB4U Host install the certificate for me?

Yes. If you have ordered your certificate through Web4u Host, you can request an automatic install from Web4u Host at no additional cost.

How long does the process take once I place my order?

Web4u Host will have your initial processing completed within 24 hours of you placing the order. After initial processing, the Technical Contact listed for the domain name on which the certificate is to be installed, will receive an approval e-mail. That approval e-mail requires the Technical Contact to approve the order by clicking on a link within the approval e-mail. Once that has been completed, the SSL certificate is issued, and Web4u Host will install the certificate within 24 hours of the approval process being completed. If the Technical Contact responds quickly to the approval e-mail, the whole process can generally be wrapped up well within 24 hours.

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